All UK orders are processed within 24 hours and dispatched via Royal Mail/Evri/Yodel.
Timeline: Standard delivery takes 5-10 business days. Express shipping takes 5-8 business days.
Tracking: A personal tracking link will be emailed to you automatically the moment your parcel departs. Every shipment is fully insured against transit damage.
The Guarantee: We stand behind our curated library pieces. If you aren't completely in love with the cosy atmosphere your new lantern creates, you have a full 30 days to return it.
The Process: Simply email our dedicated support team at support@thenookstudiouk.com. We will issue a local return authorization and process your full, immediate refund within 48 hours of arrival.